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Flagship Programme · Updated 2026

AI Prompting & Engineering Mastery

Our flagship programme, rebuilt each year as the models change. Your team moves from typing questions into a chatbot to engineering reliable, repeatable outputs — the difference between AI as a novelty and AI as production work.

Online or in personHRD Corp claimable

What your team can do afterwards

Concrete capabilities, not theory.

  • Write prompts that produce consistent output across repeated runs, instead of results that change every time.
  • Apply chain-of-thought and reasoning-effort control to get the model to work through problems properly.
  • Build reusable prompt templates your whole team can share, rather than everyone starting from scratch.
  • Use tool-calling and agentic prompting so the model can act, not just answer.
  • Ground answers in your own documents using retrieval and context engineering, cutting hallucinations.
  • Diagnose why a prompt failed and fix it systematically instead of guessing.
  • Choose the right model for a task — and know when a cheaper one is enough.

Who this is for

Typical participants.

  • Teams already using AI daily but getting inconsistent results
  • Analysts, writers and operations staff producing repeated deliverables
  • Technical leads evaluating AI for internal workflows
  • Anyone who has hit the ceiling of basic ChatGPT use

Tools covered

ChatGPTClaudeGoogle GeminiMicrosoft Copilot

Programme outline

Delivered online or in person, and tailored to your team.

45 min

How the models actually work

Tokens, context windows, temperature and why the same prompt gives different answers. Enough mental model to debug your own prompts.

60 min

Prompt structure and reliability

Role, task, constraints, format and examples. Building prompts that hold up when the input changes.

60 min

Chain-of-thought & reasoning control

Getting the model to reason step by step, and controlling how much effort it spends on a problem.

75 min

Context engineering & RAG

Feeding the model your own documents, policies and data so answers are grounded in your business, not the open internet.

60 min

Agentic & tool-use prompting

Prompting models that can call tools, browse, run code and chain multiple steps together.

45 min

Multimodal prompting

Working with images, documents, spreadsheets and screenshots as inputs.

45 min

Automated prompt optimisation

Using AI to test and improve your own prompts, and building an internal prompt library.

60 min

Applied clinic

Participants bring a real task from their own role and leave with a working, tested prompt.

Format & delivery

  • Online, or in person in Kuala Lumpur, Penang and Kuching
  • Typically 8–20 participants
  • Hands-on throughout — participants work on their own laptops
  • Prompt library and workbook included
  • No prior AI experience required

HRD Corp claimable

This programme is HRD Corp (HRDF) claimable for registered Malaysian employers contributing to the levy.

We provide the course outline, trainer profile and quotation needed for your grant application, and can support the submission. Contact us and we'll prepare the documents for your HR team.

Common questions

About this programme.

Is this suitable if some of our team have never used AI?

Yes. The programme starts from first principles and builds up. Mixed-ability groups work well because the applied sessions let each participant work at their own level on their own tasks.

Can the session use our company's real work?

Yes, and we recommend it. Share example tasks or documents beforehand and we will build the applied exercises around them, so participants leave with prompts they can use immediately.

Which AI tool do you teach?

All four major ones — ChatGPT, Claude, Gemini and Microsoft Copilot. The techniques transfer between them, and we cover where each performs best so your team can choose appropriately.

How is this different from a free online course?

It is built around your team's actual work, it is current to 2026 model behaviour rather than 2023 advice, and it is HRD Corp claimable. Participants leave with tested prompts, not notes.

Is this programme HRD Corp claimable?

Yes, for registered Malaysian employers contributing to the levy. We provide the outline, trainer profile and quotation your HR team needs for the grant application.

Related AI programmes

Often combined with this one.

AI for HR

Apply AI to job descriptions, CV screening, interview prep and people analytics.

AI + Excel & VBA Automation

Generate formulas, macros and reports in a fraction of the time.

AI for Marketing & Content

Build campaigns, copy and content calendars with AI workflows.

Bring this training to your team

Tell us what you need and we'll send an outline, available dates and a quotation — along with the HRD Corp documents if you're claiming.

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